A Quality Focus
Our commitment to quality extends beyond product performance to encompass all aspects of its life cycle, including impact on our environment. Pinova uses sustainable raw materials in its manufacturing processes.
- We convert by-products from the citrus and forest industries into market leading specialty chemicals and then use the remaining biomass to generate steam and electricity to power our operations.
- We focus on customer satisfaction through continuous improvement in product and process quality. We invest in our people and processes to ensure we remain the industry leader and innovator in the markets that we serve.
- We listen to customers’ performance objectives and then develop effective solutions that meet or exceed their requirements. This enables us to build long term, successful partnerships for mutual profitability and growth.
- We value our employees and believe that each employee can be trained, encouraged and empowered to contribute to the success and sustainability of our business.
- We are committed to protecting our environment, conserving natural resources and ensuring the health and safety of our employees, our customers and our community.
- We understand the impact our suppliers have on our ability to meet customer expectations. We work closely with them to maximize their contributions.
- We strive to eliminate any variability in our production processes. Process controls are one of our key measures of performance and we drive continuous improvement by benchmarking and adopting best practices within and outside our industry. Process and systems innovation are encouraged and rewarded.
Pinova is continuously improving the performance of our products and processes in order to provide the highest quality solutions at the best possible value.